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YOUR
PRIVACY IS IMPORTANT TO US
Soapbox is committed to
protecting your privacy. We use the information we collect about you to
process orders or to provide a more personalized shopping experience.
In addition, we may monitor customer flow and site usage to help us develop
the design and layout of our web site which will best serve our visitors.
For information on how we protect your privacy and credit card information
when you order our products online, click here.
You can contact Soapbox via email: mail@soapboxusa.com;
by writing to: 9666 Owensmouth Ave., Suite P, Chatsworth, CA 91311 or
by telephone: 1-877-220-SOAP 9:30AM to 6:00PM PT Monday - Friday.
We always try to offer all visitors the best site possible. Our site uses
a Session ID cookie which allows you to browse the online Store. At this
time, we do not cookie for marketing purposes. However, we do periodically
look at customer behavior while on our site. Many sites track usage on
their site which is part of the basic web technology and the only real
way we can tell if our customers like or dislike a feature. We only use
this information for internal use and DO NOT SHARE that information with
anyone else.
We will send you, from time to time, regular mailings or emails informing
you of new products, services or events. We DO NOT rent our mailing list
(either mail or email) to other companies. And we NEVER share credit card
information with anyone - regardless! That information is kept on our
system solely for the convenience of any future orders you may make.
You may contact Soapbox Customer Service to review or change any personal
information we may have on file about you. If it is incorrect in any way
or if you would like to have part or all of it removed, please contact
us at mail@soapboxusa.com.
Our website is designed for potential customers who are 18 years of age
or older. We do not intentionally collect information from children.
By using our web sites, you consent to the collection and use of the information
obtained by Soapbox and to the terms of the Soapbox Online Privacy Policy.
If you do not agree to these terms, please do not use this site. If we
decide to change our privacy policy, we will post those changes on this
page so that you are always aware of what information we collect, how
we use it, and under what circumstances we disclose it. Soapbox is not
responsible for the content or privacy practices of the web sites, other
than Soapbox web sites, to which the Soapbox web site may link. This privacy
policy relates to the SoapBoxUSA.com site only.
Soapbox welcomes your questions and comments about privacy. Please send
an email to mail@soapboxusa.com.
Uncomfortable with ordering online? Click here
to see our Safe Shopping Guarantee or click here
to see your shopping options.
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EMAIL
CONTACT FROM US
If you supply us with
your email address online you may receive periodic communications from
us with information on new products and services or upcoming events. If
you do not wish to receive such mailings via email, please let us know
by:
1. Sending email to us at mail@soapboxusa.com.
You can expect to receive a response from Soapbox Customer Service within
24 hours (Monday through Friday) of sending your email -or-
2. Calling Customer Service at 1-877-220-SOAP -or-
3. Writing to us at 9666 Owensmouth Ave., Suite P, Chatsworth, CA 91311
and telling us that you do not want communication to your email address.
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PERIODIC
PROMOTIONAL UPDATES
If you supply us with your
postal address online you may receive periodic mailings from us with information
on new products and services or upcoming events. If you do not wish to receive
such mailings, please let us know by:
1. Sending email to us at mail@soapboxusa.com.
You can expect to receive a response from Soapbox Customer Service within
24 hours (Monday through Friday) of sending your email -or-
2. Calling Customer Service at 1-877-220-SOAP -or-
3. Writing to us at 9666 Owensmouth Ave., Suite P, Chatsworth, CA 91311
and telling us that you do not want us to send additional information.
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THIRD
PARTY MAILING LISTS
From time to time, we
will access third party mailing lists for our own e-mail or "snail
mail" promotions. We DO NOT, however, provide our customers names,
addresses or e-mail addresses to third parties.
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CONTACTING
US
There are many ways to contact
us:
1. Sending email to us at mail@soapboxusa.com.
You can expect to receive a response from Soapbox Customer Service within
24 hours (Monday through Friday) of sending your email -or-
2. Calling Customer Service at 1-877-220-SOAP -or-
3. Writing to us at 9666 Owensmouth Ave., Suite P, Chatsworth, CA 91311
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OTHER
SHOPPING OPTIONS
You can order by telephone,
mail or fax. When you order, please specify the following:
1. Specify this is an Internet order.
2. List the items, the quantities and each item number you wish to purchase.
3. Specify your billing address, including apartment number, street address,
city, state, and zip code.
4. If your shipping address is different from your billing address, we need
to know the apartment number, street address, city, state, and zip code.
5. Specify your email address and telephone number.
You can order by telephone by calling 1-877-220-SOAP in the U.S. Our customer
service representatives can be reached 9:30AM to 6:00PM PT Monday - Friday.
Or mail your order to Soapbox, 9666 Owensmouth Ave., Suite P, Chatsworth,
CA 91311. Orders may be faxed to 818-993-9796 in the US
6. If you do not wish to use a credit card to make your purchase, please
include a check for the total amount of your order - including shipping
& tax (if applicable). If you need help determining tax or shipping,
please contact us in advance of mailing your order.
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INFORMATION
WE COLLECT ABOUT YOU
In order to process your
purchase, we collect and store the following personal information:
- Email Address
- Name
- Mailing/Shipping Address
- Billing Address
- Telephone Number
- Fax Number (optional)
- Credit Card Information
If you do not want to place your order online, you can telephone, mail,
or fax your order. Click here to see your shopping
options.
If you register to receive Free Stuff @ Soapbox, we will collect and store
your:
- Email Address
- Name
- Mailing Address
- Phone Number (optional)
- Age (optional)
- Gender (optional)
If you request a catalog or contact us, we will collect and store your:
- Email Address
- Name
- Mailing Address
- Telephone Number (optional)
We also collect and store the following technical information when you
visit our site:
- IP Address
- Browser Type
- Site Usage
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WAYS
INFORMATION ABOUT YOU IS USED
We use the information we
collect about you to process orders or to provide a more personalized shopping
experience. In addition, we may monitor customer flow and site usage to
help us develop the design and layout of our web site which will best serve
our visitors. For information on how we protect your privacy and credit
card information when you order our products online, click here.
You can contact Soapbox via email: mail@soapboxusa.com;
or by writing to: 9666 Owensmouth Ave., Suite P, Chatsworth, CA 91311;
or by calling: 1-877-220-SOAP 9:30AM to 6:00PM PT Monday - Friday.
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REVIEWING/MODIFYING
YOUR INFORMATION
If you need to modify your
information, such as your billing or mailing address, simply re-register.
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